Manage end-to-end import and export processes including coordination of international shipments, documentation preparation, booking freight, and resolving shipping exceptions.
Prepare and review customs documentation (commercial invoices, packing lists, certificates of origin, etc.) to ensure accuracy and compliance with U.S. and international customs regulations.
Monitor and interpret import/export laws and regulations (e.g., HTS, EAR, ITAR), ensuring company operations meet all trade compliance requirements.
Identify, recommend, and implement improvements in import/export and customs clearance workflows.
Act as primary contact for international freight forwarders and customs brokers.
Support and/or lead periodic audits of import/export files, customs entries, and compliance records.
Serve as a subject matter expert for international trade, customs, and compliance topics.

Bachelor’s degree in International Business, Supply Chain, Logistics, or a related field.
3+ years of experience managing import/export operations, customs documentation, and international compliance—preferably in a distribution, retail, or eCommerce environment.
Familiarity with U.S. Customs regulations, Incoterms, tariffs/duties, and international freight documentation. Experience with customs brokerage or freight forwarding is highly desirable.
Detail-oriented with strong organizational, analytical, and problem-solving skills.
Advanced written and verbal communication skills for cross-functional and cross-border collaboration.
Ability to research, interpret, and apply complex regulatory information.
Proficient in Excel/Google Sheets; experience with trade compliance or ERP systems is a plus.
Strong initiative, accountability, and adaptability in a dynamic environment.
Relevant certifications (e.g., Certified Customs Specialist, CUSECO) are a plus but not required.

Import/Export & Customs Compliance Analyst

Key skills