Conduct reverse engineering of current workflows and automations to identify areas for improvement, inefficiencies, and optimisation opportunities. In addition to recognising issues or raising queries, provide implementation options and well-founded recommendations.
Design and build new automations across a full automation stack, including system integrations and workflow logic.
Support integration and implementation of design patterns to ensure scalable automation solutions.
Take full ownership of assigned automation workstreams, including build, testing, documentation, deployment, and handover with minimal oversight.
Interpret and communicate automation workflows clearly to technical and non-technical stakeholders.
Apply a business analyst style approach to day-to-day work (gathering requirements, documenting processes, validating workflows, clarifying outcomes).
Support the successful delivery of client automation projects by proactively facilitating progress and addressing challenges, ensuring that automations are only considered complete once exception handling, monitoring, documentation, and client-ready handover have been implemented. Develop reusable automation components, standardised recipes, integration patterns, and internal playbooks to enhance operational margins and scalability.
Produce client-ready workflow diagrams, SOPs, and handover notes suitable for operational support without senior involvement.
Work within Agile/Kanban environments and maintain workflow visibility through internal systems (e.g., Jira or similar tools).
Support medium-to-enterprise client engagements, including lift-and-shift and integration-focused workstreams.
Requirements
Mid-to-senior level experience in automation engineering and/or Senior Integration Developer
Strong experience with Workato (preferred) OR deep experience with n8n
Demonstrated capability in designing and implementing automation workflows across multiple systems
Experience working with SaaS applications and integrating multiple platforms (APIs, middleware, data flows)
Proven ability to work within environments that may include: React / React Native front-end landscapes, Cloud infrastructure such as Azure and/or AWS and Platforms such as Vercel and Supabase
Familiarity with workflow management tools such as Jira / Atlassian Suite (or equivalent Kanban/Scrum systems)
Experience supporting eCommerce and logistics-heavy environments is highly favourable
Exposure to platforms such as Shopify and/or BigCommerce is advantageous
Comfortable working across delivery environments where independence and initiative are required (not relying on large teams to complete work)
Certifications [highly regarded]: Workato certification (highly regarded and preferred where applicable)
Ideally, with visibility on the certification level and when it was achieved
Any relevant automation/integration certifications or training credentials (where available)
Candidates should be willing to provide uploaded copies of certification evidence where applicable
There will be an ongoing need to remain certified across capability areas, including Workato and N8N