Provide support for and continuously improve enterprise-wide knowledge management (KM) and learning integration strategies.
Support the Director, Knowledge Management and Learning Integration in their leadership of Feeding America’s knowledge management strategy.
Provide project management to assigned streams of work and projects related to our KM strategy.
Deploy user-centered design principles and UX/UI best practices to FANO’s knowledge sharing platforms.
Build relationships to foster collaboration with subject matter experts and partners on the related processes for knowledge management.
Ensure Feeding America’s knowledge management and learning integration strategies and offerings embrace inclusivity and accessibility as a core tenet.
Manage resources on the enterprise Learning Management System (LMS).

5+ years of experience in content strategy or management, information design or architecture, UX/UI design, user research and/or knowledge management.
Experience in project or process management.
Experience collaborating with subject matter experts on cross-functional or matrix projects.
Experience with knowledge management principles, including content strategy, taxonomy, metadata and information architecture principles, user-centered design, UX and UI design and accessibility.
Familiarity with analytic tools and measurement of knowledge management effectiveness.
Experience with SharePoint, Viva Engage, Power Bl, Learning Management Systems (LMS) and Articulate authoring tools strongly preferred.

A comprehensive list of benefits available to full-time employees can be found here .

Manager, Knowledge Management

Key skills