Media Services Engineer

Role Overview

• Maintain and enhance infrastructure
• you will proudly maintain and enhance the media equipment and facilities within our club, minimising any service downtime and implementing alternative solutions
• Collaborate with Production and Content teams
• you'll provide critical support to our Content and Production teams on weekdays and during events/productions
• Support matchday and live event operations
• you will manage the preparation, routing and monitoring of contribution and distribution feeds for matchdays and live productions, ensuring reliable signal delivery across internal and external destinations
• Work with external stakeholders
• you'll work diligently with third-party suppliers and rights holders to ensure projects, maintenance and post-match deliverables are all achieved on time
• Develop and improve media workflows
• you will contribute to the design, implementation and optimisation of media workflows and system improvements across production and post-production environments
• Maintain technical documentation
• you will maintain accurate technical documentation and system records to support operational procedures, to support troubleshooting and knowledge sharing

Requirements

• Experience in broadcast or live production
• you have experience supporting broadcast, media production or live event operations, with an in-depth understanding of the technical and operational requirements of live content delivery
• Broadcast, IT and media systems knowledge
• you have thorough technical knowledge across broadcast, media and IT systems. This includes practical experience with Windows and Linux operating systems, networking fundamentals, broadcast video formats, encoding standards, contribution and delivery protocols, production and post-production workflows, media asset management systems, encoding and playout platforms, and video/audio signal routing and distribution within physical and virtualised environments
• Effective communication skills
• you can communicate clearly with both technical and non-technical stakeholders, working collaboratively with Production, Editorial, Technical teams and external partners
• Organised and proactive working style
• you can manage your workload effectively within a fast-paced production environment, prioritising operational tasks while contributing to ongoing improvements to systems and workflows
• Analytical troubleshooting experience
• you can demonstrate a structured and methodical approach during high-pressure live production environments, and you are committed to fault finding and root cause analysis, maintaining attention to detail, and documenting results
• Commercial awareness
• you're able to assess solutions, upgrades and liaise with supplier services to make recommendations through a commercial lens
• Customer-focused mindset
• you're driven by providing an outstanding experience and determined to provide an optimal service under any circumstance
• Natural problem-solver
• you have a passion for solving problems, with a keen curiosity in uncovering potential issues, and you take a calm, methodical approach under pressure with high attention to detail.

Tech Stack

• Linux

Benefits

• An exciting reward and recognition scheme
• Generous holiday allowance which increases with your length of service
• Great internal learning and development programmes
• A flexible hybrid working model
• Priority access to apply for match tickets
• A competitive health and wellbeing benefits package
• A leading Employee Assistance Programme
• Great discounts with some of our Partners
• An opportunity to play a vital role in delivering our ED&I strategy by joining one of our Employee Networks