Partner closely with our Sales, Account Management, and Customer Success teams to shape deal and account strategy, while leading white-glove onboarding experiences
Lead with a solutions-first mindset—asking the right questions to understand a client’s goals, and proposing implementation paths that align with their business outcomes
Act as the technical DRI and trusted advisor throughout the solution delivery lifecycle: from designing workflows and implementation to QA and deployment
Collaborate cross-functionally with Product, Engineering, and Support to share insights, advocate for client needs, and drive continuous product improvement
Own and complete technical components of RFPs, RFIs, and solution proposals
Deliver compelling, customized product demos based on a vertical and use case with the ability to weave in technical recommendations across web, iOS, Android, and cloud platforms

Have 7–10+ years of experience in SaaS enterprise environments in technical pre-sales, solutions consulting, or implementation roles
Have exceptional customer-facing skills and the ability to engage across multiple levels and departments within large organizations
Are a confident presenter with excellent communication skills—both verbal and written
Possess strong technical acumen, with working knowledge of APIs, web development, iOS, Android, and system integration
Thrive in high-growth, fast-paced environments and are comfortable navigating ambiguity and building from scratch
Are action-oriented, creative, and passionate about solving customer problems with a solutions-first mindset
Bonus: you bring experience in identity verification, fraud prevention, or compliance.

Become part of a global B2B SaaS identity company where your contributions truly make an impact
a high-performing, people-first culture that values growth, fosters learning, and rewards success
Enjoy flexible work arrangements—work remotely, hybrid, or from one of our offices, depending on your preference.
Unlimited PTO to support work-life balance.
Region-specific benefits tailored to your location.
Equity.

Solution Engineer

Key skills