About this role
Role Overview
- Provides field service for commissioning, warranty evaluation, repair and support services for Automation products
- Serves as a technical resource for troubleshooting, installation, startup, and commissioning of Automation WEG products
- Provides technical expertise and guidance for the repair of Automation WEG products
- Assists with warranty evaluation to determine whether a specific field service activity falls under a WEG warranty agreement
- Combines work efforts with Authorized Service Centers towards achieving the job specific objectives
- Demonstrates a functional understanding of industrial applications to support WEG products
- Writes service reports based on the work performed
- Provides technical report, expenses report and time sheets related to the services executed for billing and record purposes
- Provides back-up to the Repair Lab and technical support as needed
- Conducts training classes for Installation, Commissioning, Maintenance and Troubleshooting for low voltage drives
Requirements
- HS diploma/GED or Technical certification in a related field
- Engineering degree or equivalent related experience preferred
- 5+ years of related experience
- Use of diagnostic tools and equipment required
- Reading schematics and drawings required
- Understanding of industrial applications as appropriate for specific product groups required
- Intermediate level of MS Office Suite
Benefits
- Competitive compensation
- Full benefits package