About this role

Audit operations and identify profit leaks
Train advisors in real-world selling strategies
Coach managers in leadership, accountability, KPI mastery, and execution
Help teams transform not just numbers—but culture
Deliver hands-on coaching and tactical implementation on-site with dealerships across the US and Canada

5+ years of being a high-performing Service Manager or Fixed Ops Director in heavy/commercial truck operations
A proven track record driving customer satisfaction (NPS/CSI), profitability, and developing high-functioning teams
A self-starter who thrives in varied dealership environments—adept at earning trust and commanding attention
Passionate about teaching and mentoring: you’ve mastered the real-world systems under pressure
Excellent communication skills; comfortable leading training sessions and working with all personalities
Available and eager for frequent travel (up to 3 weeks per month U.S. & Canada)

Partnering with a respected leader in automotive coaching and fixed ops growth
Receive training in our proprietary service systems and tools
Collaborate with a team of high performers who value autonomy, integrity, and results
Make a tangible difference in the lives of customers and fixed operation professionals, and drive profitability of dealerships

Commercial Truck Fixed Operations Coach – Road Warrior

Key skills