Create solutions that seamlessly integrate with legacy and strategic technologies
Provide installation, implementation, and support services for site networking
Consult on the best product selection for each project’s needs
Handle ancillary systems, including but not limited to Call Accounting, Call Recording, Cisco ACD, analog voice, faxing, etc.
Support Meraki Wireless and network products and solutions
Familiar with datacenter and network cabling and connectivity
Support Cisco ACI/CWOM and other datacenter technologies
Experienced in multiple versions of Cisco Voice products
Understand voice technologies such as POTS, TDM, VoIP and wiring
Act as the final escalation point (Tier 3) for voice-related issues
Troubleshoot through Call Detail Records (CDRs)
Experienced in multiple versions of Cisco products
Act as the final escalation point (Tier 2 and 3) for network related issues
Troubleshoot through network management platforms

A relevant degree (Bachelor’s or Master’s) in Computer Science, Technical, Engineering, Education and Training, Communications, Electrical Engineering, Information Systems, Technology, or Telecommunications.
Five years of network/ telecommunications experience
Basic troubleshooting of network and telecommunications equipment
US Citizenship is required.
Experience with Cisco Meraki product line
Experience with Cisco ACI, CWOM, IWO and datacenter operations
Experience with Network management platforms
Familiar with F5 load balancers
Familiar with Palo Alto firewalls and SD-WAN
Experience with cabling, dark fiber and CWDM/DWDM.
Understanding of routing protocols (bgp, eigrp, ospf, etc) and IP addressing
Certifications (any): CCNP, CCVP, CCNA, CCIE, IAT, TLS, EAP, CCDP, CICD, CE, Network+, Security+, etc.

Senior Network Engineer

Key skills