Lead the onboarding, implementation, and management of enterprise data protection solutions across a diverse client base
Ensure backup, recovery, ransomware protection, and disaster recovery solutions meet customer business and security requirements in a managed services environment
Onboard, deploy, and manage backup, recovery, and data protection solutions across on-premises, cloud, and hybrid environments
Serve as the subject matter expert and escalation point for data protection technologies and best practices
Lead data recovery efforts for incidents including ransomware, corruption, and system failures
Develop and maintain disaster recovery and business continuity solutions aligned to RPO and RTO objectives
Assess customer environments for risk, compliance, and optimization opportunities
Automate monitoring, reporting, and remediation workflows
Collaborate with infrastructure, cloud, and security teams
Support pre-sales activities including solution and technical scoping
Maintain documentation, runbooks, and operational procedures
Assist with incident audits, on-call escalations, and provide technical leadership

Bachelor’s degree or equivalent experience and/or military experience
7+ years of experience in data protection, backup, and recovery engineering
Extensive experience with enterprise backup platforms such as Veeam, Rubrik, Cohesity, Commvault, or Zerto in a Managed Services Environment
Expertise in ransomware protection, immutability, snapshots, replication, and DR orchestration
Expertise in protecting VMware, Hyper-V, physical, and cloud workloads
Exceptional troubleshooting and customer communication skills
Exceptional Customer Onboarding experience
Relevant certifications (Veeam VMCE, Rubrik, Cohesity, Azure, AWS, CISSP)
Must be a US Citizen and based within the United States.

Senior Engineer, Managed Services Data Protection

Key skills