Senior D365FO Functional Consultant – Contracts & Billing

Role Overview

• You will contribute across the full ERP product lifecycle, from requirements analysis and functional design to implementation, testing, and continuous improvement.
• Analyze business requirements and translate them into functional ERP solutions
• Facilitate requirements-gathering workshops and collaborate with stakeholders
• Ensure ERP processes align with operational and business needs
• Serve as the functional product expert for Microsoft Dynamics 365 in the contracts and billing domain
• Support the evolution and optimization of ERP functionality related to contract management
• Provide expertise on document generation and output management via LaserNet integration
• Produce and maintain Functional Requirement Documents (FRD) and Functional Design Documents (FDD)
• Translate business needs into clear functional specifications for development teams
• Work closely with developers to ensure accurate implementation of solutions
• Assess and refine change requests submitted via Azure DevOps
• Evaluate feasibility, organizational impact, and implementation priority
• Create and execute functional test cases
• Perform end-to-end testing based on functional documentation
• Validate new features and system changes prior to release
• Lead the triage and qualification of ITSM incidents and service requests related to contracts and billing
• Coordinate with development teams to resolve issues efficiently
• Monitor dashboards and SLAs to ensure timely closure of work items
• Collaborate with ERP experts across finance, billing, and service domains
• Ensure end-to-end process alignment across modules
• Support ERP lifecycle initiatives including system upgrades, migrations, and feature rollouts

Requirements

• 10+ years of experience in ERP functional consulting and product-focused roles
• Hands-on expertise with Microsoft Dynamics 365 Finance & Operations
• Experience working with contracts and billing modules
• Experience with LaserNet integration or similar document generation solutions
• Proven experience producing Functional Requirement Documents (FRD) and Functional Design Documents (FDD)
• Strong background in requirements gathering and functional design
• Experience with ERP testing and test case creation
• Familiarity with Azure DevOps, ITSM tools, or service management platforms
• Strong analytical and problem-solving skills
• Excellent stakeholder communication skills
• German language skills are a plus but not required

Tech Stack

• Azure
• ERP
• ITSM

Benefits

• Full-time position within a stable, international environment
• Predominantly remote working model within Germany
• Opportunity to work on complex ERP environments and enterprise processes
• Significant involvement in product evolution and ERP improvements
• Collaboration with international teams and cross-functional experts