Manager, Employee Housing & Community

Role Overview

• Supports managers and employees in day‑to‑day workplace matters while overseeing employee housing and community life services
• Design and deliver inclusive recreation, engagement, and wellness programs that enhance the employee living experience and support work–life balance
• Partner with operational teams to provide resources, event information, and initiatives that promote physical, mental, and emotional well‑being
• Maintain clear, consistent communication with employees regarding community activities, resources, events, housing information, and policy updates
• Collaborate with departments such as Employee Dining and Security to ensure seamless planning and execution of community events and initiatives
• Address and resolve employee relations concerns, including policy interpretation, conflict resolution, and guidance to leaders to ensure fairness and consistency
• Conduct employee investigations, manage hotline inquiries, and maintain accurate documentation in alignment with Aramark guidelines
• Oversee onboarding, orientation, training compliance, and documentation processes
• Administer and track leaves of absence, ensuring timely coordination, clear communication, and compliance with applicable policies and employment laws
• Oversee equitable and efficient assignment of employee housing, ensuring optimal use of available space across all facilities
• Coordinate move‑in and move‑out processes, including room readiness, inspections, photo documentation, and resident support
• Conduct regular room and facility inspections to maintain cleanliness, safety, and compliance with health and housing standards
• Partner with Facilities and Maintenance teams to address repair needs and ensure timely upkeep of all housing units
• Respond to housing‑related concerns and conflicts, facilitating resolution and documenting issues appropriately
• Ensure housing facilities are properly maintained and prepared for seasonal operations, including winter shutdown and spring reopening
• Implement and uphold Aramark housing policies and procedures, supporting a positive and compliant residential environment

Requirements

• Bachelor's degree in HR or Business Administration preferred, or 2 + years of experience in human resources and employee relations
• Strong written and verbal communication skills required; ability to communicate with tact and diplomacy
• Ability to influence others on policies, practices, and procedure
• Effective at capturing and synthesizing information from multiple parties
• Solid understanding of employment laws
• Ability to handle sensitive and highly personal information daily and maintain confidentiality in a mature and insightful manner
• Proficient in Microsoft Office and experience with case management technology preferred
• Bilingual preferred
• Requires occasional lifting, carrying, pushing, and pulling up to 50 lbs. and ability to stand for extended periods of time
• Must have availability to work event-based hours including evening, weekend, and potentially holiday hours
• This role requires physical activities including but not limited to: hiking uneven terrain, camping overnight, lifting heavy items, etc.

Tech Stack

• Spring

Benefits

• Employee housing is available