Acting as subject matter expert for global Quality applications (e.g. Veeva QualityDocs, Veeva QMS, LIMS and related systems), ensuring they remain compliant, user‑centric, and fit for purpose.
Managing the application lifecycle , including configuration, access models, documentation, validation readiness, and ongoing performance monitoring in a GxP‑regulated environment.
Collecting, analysing, and structuring business requirements from Corporate Quality, local sites, and Process Owners, translating them into clear solution designs and change requests.
Coordinating and supporting system changes and releases , including solution design, testing, validation documentation, and user acceptance testing.
Serving as escalation point for functional support, incidents, and problem management while ensuring timely resolution with internal IT teams and external vendors.
Collaborating closely with Quality, IT, Validation, Architecture, and external partners to enable compliant, efficient, and harmonised Quality processes.
Driving continuous improvement and digitalisation , proactively proposing enhancements based on system insights, user feedback, and industry best practices.
Building and maintaining a strong global key‑user and site administrator network, including training delivery, communication of roadmaps, and release updates.
Requirements
A Bachelor’s degree in IT, Business Informatics, Life Sciences, or a comparable qualification.
5–7 years of hands‑on experience working with Quality applications in the pharmaceutical or life‑science industry.
Strong practical experience with Quality systems such as Veeva QualityDocs, Veeva QMS, LIMS or equivalent regulated platforms.
Solid understanding of GxP requirements, validation principles, and regulated system environments.
Proven experience in requirements management, change coordination, testing, and validation.
Strong analytical and conceptual skills, with the ability to translate business needs into pragmatic system solutions.
A structured, detail‑oriented working style combined with excellent communication and stakeholder‑management skills.
High level of independence, ownership, and initiative, paired with a collaborative and service‑oriented mindset.
Fluency in English (spoken and written); additional languages are an asset.
Benefits
Family values
Long-term perspective for employees and relationships
Be rewarded with market-related salary and benefits package
Skills development
We offer various internal and external employee and leadership trainings, trainee programs and digital solutions