Senior Project Management Manager

Role Overview

• Plans, monitors, and manages internal projects from initiation through timely completion to meet business objectives and increase performance
• Oversees all aspects of quality project implementation including budget development and supervision of team participants
• Prioritizes and makes recommendations for the design, development, and implementation strategy of quality improvement projects and initiatives
• Designs the data collection methodology, metrics, and data elements needed to measure outcomes of QI projects
• Develops documentation templates and systems to support QM projects and initiatives
• Updates and monitors multiple workplans for timely and accurate State submission
• Forms and leads cross functional workgroups to design and implement QI initiatives
• Translates and delivers business information to internal and external constituents via formal presentations with data visualization tools and/or written communications
• Creates a continuous improvement plan for the project to enhance delivery processes and outcomes
• Drives performance to meet established goals (e.g., CAHPS and other member satisfaction surveys, Lead Screening activities, Community Focused Care Accreditation)
• Oversees clinical documentation audits (e.g., Community-Based Palliative Care and Managed Long Term Supports and Services HEDIS hybrid project)
• Educates and consults with unit business managers on quality improvement methods (e.g., workflow, data analysis, metrics)
• Educates members and providers on relative QI initiatives to increase clinical performance
• Mentors internal QM staff regarding quality related programs, workplans and evaluation activities
• Actively seeks opportunities for process improvement resulting in efficient and effective work streams
• Manages complex relationships with both internal and external constituents

Requirements

• 7-10 years of relevant managed care experience
• 5 to 7 years quality and/or care management experience
• Exceptional verbal/written/presentation communication skills
• Ability to analyze and manage large amounts of data
• Demonstrated ability to plan, organize, and execute multiple projects with overlapping deliverables
• Proficient in workplace applications and collaboration tools (e.g., Microsoft 365, cloud-based document management, virtual communication/collaboration, and project platforms)
• Attention to detail, accuracy and overall quality of reports
• Adept at problem solving and decision-making skills
• Strong collaboration and teamwork skills
• Strong organizational skills
• Motivational interviewing skills and positive attitude
• Self-motivated and leadership qualities
• Project Management Certification (preferred)
• NJ residence (preferred)
• Master’s degree (preferred)

Tech Stack

• Cloud

Benefits

• Affordable medical plan options
• 401(k) plan (including matching company contributions)
• Employee stock purchase plan
• No-cost programs for all colleagues including wellness screenings, tobacco cessation and weight management programs
• Confidential counseling and financial coaching
• Paid time off
• Flexible work schedules
• Family leave
• Dependent care resources
• Colleague assistance programs
• Tuition assistance
• Retiree medical access
• Many other benefits depending on eligibility