Quality Management Director

Role Overview

• Ensures the highest standards of compliance, accreditation, and continuous improvement across programs
• Leads quality initiatives and manages performance measures
• Oversees audits and provides statewide consultation and training
• Collaborates with leadership to develop policies and monitor regulatory compliance
• Enhances stakeholder satisfaction through agency-wide quality improvement efforts
• Occasional travel within the state is required

Requirements

• A Bachelor’s degree in a Human Services field
• Clinical expertise
• Organizational abilities
• Problem-solving and decision-making skills
• Excellent interpersonal skills and attention to detail
• Experience working with adults with mental health challenges and in crisis services like ACT, MCM is important
• Dependability is a must!

Benefits

• Competitive salary: $65,000-80,000 annually for this full-time exempt position
• Generous paid time off and paid holidays
• Full benefits package including Medical, Dental, and Vision benefits
• Life and Disability Insurance (company paid)
• 403(b) Retirement Plan
• Employee Assistance Program and legal services support
• Public Service Loan Forgiveness (PSLF) qualifying employer