System Administrator Level 3 – Infrastructure Security
Fort Meade, Maryland, United States of America
Full Time
4 hours ago
$150,000 - $215,000 USD
Key skills
UnixVMwareCommunicationRemote Work
About this role
Role Overview
Provide support for implementation, troubleshooting and maintenance of IT systems.
Provide Tier 1 (Help Desk) problem identification, diagnosis and resolution of problems.
Manage the daily activities of configuration and operation of IT systems.
Provide assistance to users in accessing and using IT systems.
Provide Tier 1 (Help Desk) and Tier 2 (Escalation) problem identification, diagnosis and resolution of problems.
Provide support to IT systems including day-to-day operations, monitoring and problem resolution for all of the client/server/storage/network devices, mobile devices, etc.
Provide support for the escalation and communication of status to agency management and internal customers.
Optimize system operations and resource utilization, and perform system capacity analysis and planning.
Provide in-depth experience in trouble-shooting IT systems.
Provide detailed analysis and feedback to agency management and internal customers for escalated tickets.
Provide support for the dispatch system and hardware problems and remains involved in the resolution process.
Configure and manage UNIX and Windows (or other applicable) operating systems and installs/loads operating system software, troubleshoot, maintain integrity of and configure network components, along with implementing operating systems enhancements to improve reliability and performance.
Support the design of systems, mission architecture and associated hardware.
Possess a working knowledge and understanding of system administration interdependencies as part of the Service Oriented Architecture (SOA).
Analyze and resolve complex problems associated with server hardware, applications and software integration.
Requirements
Bachelor's degree in a technical discipline from an accredited college or university is required.
Five (5) years of additional SA experience may be substituted for a bachelor's degree.
Fifteen (15) years’ experience as a SA in programs and contracts of similar scope, type, and complexity is required.
Five years of experience installing, configuring, maintaining, troubleshooting, and using system security tools, including container security, virtual machine security, security boundary enforcement, configuration management, and security reporting tools.
Five years of experience working with ELK, Tripwire, VMware, and the Red Hat SELinux security tool suite is strongly preferred.
Tech Stack
Unix
VMware
Benefits
Health Insurance: Comprehensive medical, dental, and vision plans.
Retirement Plan: 401(k) with company match.
Paid Time Off: Generous PTO policy including vacation, sick leave, and holidays.
Professional Development: Opportunities for training, certifications, and career advancement.
Work-Life Balance: Flexible work schedules and remote work options.