Director – Web Operations

Role Overview

• Own TheIIA.org and related web properties
• Lead UX design and conversion optimization initiatives
• Develop and execute SEO and GEO strategy
• Serve as the product owner for the CMS
• Govern web content processes end-to-end
• Own web analytics and reporting
• Deliver insightful, actionable dashboards
• Partner with stakeholders across Marketing, Technology, and Business Units
• Directly supervise and develop a three-person web team

Requirements

• 10+ years of experience
• 7+ years in digital and web marketing leadership
• Proven track record in web operations, UX design, SEO, web accessibility, content governance, and conversion rate optimization
• Hands-on experience with CMS platforms (Optimizely a plus), frontend technologies (HTML, CSS, JavaScript, React, Angular), API and CRM integrations, and version control (Git/SVN)
• Proficiency with backend languages (PHP, Go, .NET, Python, or equivalent), data management (SQL, YAML, JSON), and static site generators (Hugo, Jekyll, Next.js or equivalent)
• Strong foundation in Agile/Scrum methodologies and managing web projects in a fast-paced, cross-functional environment
• Bachelor's degree in Digital Media, Computer Science, or a related field; Master’s preferred.

Tech Stack

• Angular
• JavaScript
• Next.js
• PHP
• Python
• React
• SQL
• Subversion
• Go
• .NET

Benefits

• Health insurance
• Retirement plans
• Paid time off
• Professional development