Customer Integration Director

Role Overview

• Conduct trade studies and estimates in support of proposals for external facing customer technical projects
• Work closely with the engineering design team, mission management, launch operations, and launch systems groups to ensure the successful integration of payload requirements
• Act as a point of contact between the NG engineering team and mission integration for various launch contracts
• Interface with payload customers to evaluate mission unique requirements and ensure compliance
• Integration of customer requirements and development of mission Interface Control Documents
• Ensure payload system requirement validation and implementation with the technical teams
• Interface with internal and external customers through the mission integration phase, and ensure customer expectations have been met
• Manage requests from multiple complex projects and teams
• Ensure regulatory requirements, such as FAA/ITAR/Range, have been met
• Support Business Development interactions with external customers leading to mission integration and launch contracts
• Lead spacecraft integration and launch contracts ensuring Blue Origin commitments are met on time, on budget, and with success
• Integrate customer requirements into New Glenn development and launch services
• Brief leadership during payload-to-launch vehicle integration meetings and mission readiness reviews
• Participate in proposal and contract development by estimating labor hours, material costs, and qualification efforts for new hardware development
• Lead an engineering team through hardware development and integration activities during active launch campaigns
• Develop resource-loaded mission Integrated Master Schedule (IMS) and coordinate progress with internal and external customers
• Report status updates to leadership, and maintain an open line of communication with customers, mission management, and other interfacing groups

Requirements

• B.S. in an aerospace, mechanical, or systems engineering-related field
• 8+ years of complex product development experience
• 5+ years managing complex, multi-disciplinary, fast-paced, aerospace projects
• 10+ years industry experience in launch system or satellite operations
• Active Top Secret clearance & SCI Eligibility, or ability to obtain final clearances
• Ability to travel within U.S. and abroad
• Collaborative, constructive, and concise communicator

Benefits

• Medical, dental, vision, basic and supplemental life insurance
• Paid parental leave
• Short and long-term disability
• 401(k) with a company match of up to 5%
• Education Support Program
• Paid Time Off: Up to four (4) weeks per year based on weekly scheduled hours
• Up to 14 company-paid holidays