Responsible for developing and delivering new capabilities and/or enhancements to our current and future macOS, iPadOS and iOS environment and management toolsets (e.g. JAMF, Intune)
Plan and prioritize product feature backlog and development for the product
Define product vision, road-map and growth opportunities
Assess value, develop cases, and prioritize stories, epics and themes to ensure work focuses on those with maximum value that are aligned with product strategy
Provide backlog management, iteration planning, and elaboration of the user stories
Identify business requirements and codify into well-defined specifications, stories and supporting artifacts that articulate simple, elegant solutions to consumer problems.
Work collaboratively with business and support partners to drive cross-functional alignment.

At least 5 years in an IT or Digital organization
Minimum of 4 years related experience working with the Apple OS ecosystem and management tools (e.g., Endpoint Manager / Intune, JAMF, SCCM, Active Directory)
Customer-first orientation and strong passion for delivering quality tools, information and content in service to consumer needs
Possess initiative to think several steps ahead in the digital environment and anticipate needs of customers and employees.
Must be technically-oriented with the ability to write and interpret requirements, QA releases and interact effectively with technical resources.
Strong analytical skills and ability to translate data into actionable plans and tactics.
Excellent communication (verbal and written), strong interpersonal, negotiation and management skills, and strong business acumen.

IT Systems Engineer

Key skills