IT Field Project Analyst

Role Overview

• Act as a liaison between IT, business, and digital transformation teams
• Manage incident escalation and third-party vendor support
• Review digital technical drawings and create actionable plans
• Remotely manage store downsize and remodel projects
• Coordinate project-oriented work efforts and provide virtual status reporting
• Analyze and report on potential risks using real-time dashboards
• Develop, maintain, administer, and document systems using cloud-based platforms
• Provide incident management and coordinate with third-party vendors remotely

Requirements

• High School diploma required
• Bachelor’s degree in computer science or related field preferred
• 5-7 years work experience in IT retail environment
• Project Coordination experience
• Good technical knowledge of current network hardware and standards
• Strong analytical and problem-solving abilities
• Ability to prioritize tasks in a high-pressure environment
• Exceptional verbal and written communication skills
• Proven ability to lead processes and implement improvements
• Strong MS Office and Windows skills
• Administrative capabilities (scheduling, coordinating calendars, event management)
• Customer-service orientation

Tech Stack

• Cloud

Benefits

• Competitive wages
• Flexible hours
• Associate discount
• Medical coverage
• Dental coverage
• Vision coverage
• Life insurance
• Disability insurance
• Paid time off
• Paid holidays
• 401(k) plan
• Training and development opportunities