Key skills
AzureCloudFirewallsSwitchingVoIPLeadershipNetwork Security
About this role
Role Overview
- Provide technical leadership across our Connectivity services, supporting a wide portfolio of network technologies.
- Deliver and maintain key ITIL processes (Configuration, Release, Availability, Capacity, Financial and Service Continuity Management).
- Take technical ownership of risk relating to network services and ensure strong governance.
- Lead and contribute to the improvement and evolution of Connectivity services, driving operational excellence.
- Support and deliver Business Continuity solutions, ensuring robust recovery and proactive problem avoidance.
- Work closely with IT leadership to ensure alignment between networking changes and business needs.
- Contribute to the design, testing and deployment of new Connectivity services that meet Bupa’s enterprise standards.
- Build strong relationships with vendors to identify opportunities to innovate and introduce modern technologies.
- Provide SME support in WAN, LAN, wireless, cloud connectivity, network security, VOIP and other critical network capabilities.
- Deliver complex technical solutions, both tactical and strategic, working with architects, SMEs and service providers.
- Support Bupa’s cloud‑first strategy, contributing to transformation from on‑prem to cloud architectures (Azure preferred).
- Produce documentation, testing plans, and create technical standards aligned with Bupa policies.
Requirements
- Proven experience delivering support across complex network and security infrastructures
- CCNA/CCNP credentials are highly beneficial
- Strong SME‑level expertise in at least two of:
- Routing & Switching
- Wireless (Enterprise / Meraki)
- Data Centre networking
- Firewalls (Palo Alto, Cisco Firepower, Checkpoint)
- Zscaler
- SDWAN
- Azure Cloud networking
- Experience delivering network designs, implementations and technical leadership across large-scale environments.
- Strong understanding of security, operations, service management, and multi‑sourcing delivery models.
Tech Stack
- Azure
- Cloud
- Firewalls
- Switching
- VoIP
Benefits
- 25 days holiday per year, pro rata to your contract.
- Access to a range of services to support your physical and mental wellbeing
- Fixed term benefits allowance
- Access to our confidential employee assistance programme
- Workplace pension
- Online discounts covering your everyday shopping, entertainment, eating out and more.