Administer and support Relativity and other eDiscovery platforms and dependent applications
Own platform health and operations (upgrades, configuration, integrations, dependencies)
Engineer and support the Windows Server infrastructure underpinning eDiscovery platforms
Maintain required components for availability/resilience (Windows, SQL, analytics, etc.)
Troubleshoot complex cross-stack issues (application, network, storage, clustering, OS)
Partner with virtualization, storage, network, and security teams on performance and scalability
Provide guidance on architecture, capacity planning, and infrastructure best practices
Lead or contribute to large-scale migration initiatives for Relativity
Document migration strategies, lessons learned, and repeatable approaches for future initiatives
Provide SQL Server support as it relates to Relativity and other eDiscovery platforms
Serve as a senior escalation resource for platform, infrastructure, and application issues impacting eDiscovery operations
Create and maintain technical documentation, runbooks, and operational procedures for eDiscovery platforms and infrastructure
Support security and compliance requirements related to eDiscovery platforms and supporting infrastructure

7+ years in eDiscovery, infrastructure engineering, or related technical roles
Hands-on production administration of Relativity
Experience supporting other eDiscovery platforms and/or complex business applications
Working SQL Server knowledge for platform troubleshooting and partnering with DBAs
Strong Windows Server administration; Failover Clustering/high availability experience
Proven ability to troubleshoot complex, multi-layer issues independently as a senior technical resource
Relativity Certified Infrastructure Specialist or equivalent hands-on experience (preferred)
Experience with Relativity migrations, upgrades, or environment consolidations (preferred)
Experience in virtualized environments (Hyper-V, VMware, or similar) (preferred)
Familiarity with enterprise storage and performance troubleshooting (preferred)
Experience supporting regulated or high-security environments (preferred)
Strong technical documentation skills (preferred)

Senior eDiscovery Analyst, Infrastructure Engineer

Key skills