Ensure compliance across core Salesforce products, connected SaaS platforms, and edge delivery infrastructure
Lead the security configuration and account management for the CX SaaS stack (including Coveo, Contentful, Viamedici, Bynder)
Manage Customer Data Architecture (CDA) SaaS integrations to ensure secure data exchange
Lead the end-to-end setup and management of Cloudflare CDN services, overseeing WAF/WAAP, Bot Management, DDoS protection, CDN optimization, and SSL/TLS/DNS management
Conduct deep-dive security reviews, coordinate the lifecycle of penetration testing and vulnerability remediation, and directly oversee Okta CIAM implementation, security, and permission model auditing
Serve as the technical lead for PCI compliance across the CX ecosystem
Successfully transition legacy security and CDN management functions from external providers to internal operations
Requirements
Bachelor’s degree in Computer Science, Information Systems, or a relevant technical area, or equivalent demonstrated experience
Proven experience leading teams of senior technical contributors or architects
Minimum of 5 years of experience as a Software Solution Architect with a focus on eCommerce or Salesforce technology (Commerce, Marketing, Sales, Data 360, and CPQ)
8+ years of progressive experience in Information Security or Security Engineering, with specific expertise in OWASP Top 10, API security, and Edge Security (Cloudflare/CDN)
Hands-on experience with GitHub SaaS, SonarQube, and Atlassian Tools
Expert-level knowledge of Cloudflare CDN, including WAF/WAAP tuning, Bot Management, and performance optimization
Deep knowledge of security principles in cloud environments (AWS/GCP) and securing complex SaaS solutions
Hands-on experience with security testing tools (vulnerability scanners, SAST, DAST) and SSO protocols (SAML, OAuth)
Proven experience securing headless or composable SaaS architectures like Contentful, Coveo, and Bynder
Exceptional ability to articulate complex security and edge delivery risks to non-technical CX stakeholders
Tech Stack
AWS
Cloud
DNS
Google Cloud Platform
Benefits
medical, dental, and vision plans
short-term and long-term disability
life and accidental death and dismemberment (AD&D) insurance
Employee Assistance Program (EAP)
pre-tax commuter transportation benefit
parental leave
vacation
sick time
floating holidays
jury duty and funeral/bereavement leave
paid holidays for all eligible full-time employees
401k plan with company matching funds
tuition reimbursement
discounted college tuition for eligible employees’ dependents