Create exceptional experiences for our clients and advisors, enabled through technology and rooted in our enterprise strategy
Analyze data and translate it into actionable activities for customer experience
Use business architecture tools and techniques to assess areas for improvement
Assist with the creation of journey maps and other analytical visuals
Support projects and operations to deliver on agreed-upon business outcomes
Advocate a Customer-Centric Culture within the organization
Become a trusted business partner on business architecture matters

Bachelors degree or equivalent in Computer Science, Business, or related field; or equivalent work experience
5-7 years of relevant experience required
2+ years relevant experience including impact analysis, solution design, project delivery, business requirements, competitive and industry research, process documentation
Experience supporting or leading business process improvement/optimization/re-engineering initiatives or projects
Knowledge of basic architectural principles with an aptitude to learn methods and tools to solve for business challenges
Effective written and verbal communication skills
Ability to effectively communicate with peers
Knowledge of PowerPoint, Excel and Visio

Business Architect

Key skills