Lead end-to-end change management for HR system transformations, including HRIS migrations (SuccessFactors), automation initiatives, and self-service enablement
Support Vonage's culture transformation roadmap by partnering with Culture Champions, HRBPs, and cross-functional stakeholders to embed culture behaviors into HR processes
Design and deliver multi-modal training programs, manager toolkits, and support structures (workshops, office hours, guides, videos) tailored to diverse user groups
Develop and execute comprehensive communication strategies that create compelling change narratives connecting transformation to business outcomes and employee experience
Conduct change impact assessments, facilitate pilot programs, and implement tiered rollouts to minimize change fatigue and maximize adoption
Define and track success metrics (adoption rates, sentiment, business impact) and provide data-driven insights to leadership on transformation progress
Lead change management for the integration of AI-powered HR solutions (e.g., predictive analytics, intelligent automation) into the employee experience
Serve as trusted advisor to HR Leadership on change management best practices, facilitating stakeholder alignment and decision-making

5-7+ years of experience leading organizational change management for HR/People transformation initiatives, with proven success in large-scale system implementations
Deep expertise in HR systems (SuccessFactors, Degreed, ADP) and understanding of HR processes across the employee lifecycle
Demonstrated experience supporting culture transformation or organizational effectiveness initiatives, including workshop facilitation and behavioral change programs
Strong knowledge of change management methodologies (Prosci ADKAR, Kotter, or similar frameworks) with ability to apply them in complex, matrixed environments
Exceptional communication and storytelling skills, with ability to craft compelling narratives and influence stakeholders at all levels without direct authority
Facilitation and training design skills, with ability to create engaging learning experiences and support structures for diverse audiences

Change Manager – HR Systems, Culture Transformation

Key skills