Qualify all sales leads generated by marketing, based on defined lead qualification criteria
Leverage prospecting strategies, including phone, email and social networking to connect with prospective customers, identify their needs and challenges, and qualify their interest
Work closely with our sales team (Account Executives) to schedule discovery meetings with sales ready leads/prospects
Leverage a variety of marketing and sales tools that will be available for your use, to maximize your efficiency and effectiveness, including Prospecting tools (ex. SalesLoft, ZoomInfo, LinkedIn Navigator) and Marketing Automation tools (ex. Pardot)
Manage new contacts via our CRM platform (Salesforce) to ensure accuracy for long term pipeline development
Provide friendly and knowledgeable service to prospects on a consistent basis and build strong relationships
Work as part of a cross functional team and build strong relationships across the organization
The primary focus of this role is Inbound Lead Response with additional attention on Outbound Prospecting

You have 2+ years experience in sales or customer service roles, and can work under pressure
You have a University degree or College diploma in Business, Marketing or equivalent, and leverage it to be a critical thinker that enjoys solving complex challenges
You have strong analytical, relational and negotiation skills, as well as excellent verbal & written communication skills
You have Proficiency in Microsoft Office, as well as a solid understanding of social media tools like LinkedIn and Twitter
***This role is bilingual, proficiency in English and either Portuguese or Spanish is strongly preferred

Sales Development Representative, Bilingual – Spanish/Portuguese

Key skills