Build and publish training content in WalkMe and Articulate Rise 360 (and other authoring tools) from documented training drafts and specifications, ensuring technical accuracy, visual consistency, and adherence to established design standards
Support the administration of our Docebo Learning Management System, including user management, course configuration, and troubleshooting
Triage, investigate, and resolve ZenDesk tickets related to learning content, LMS access, and learner support
Ensure all training assets are properly deployed, tracked, and maintained within our learning ecosystem
Collaborate with the Abstraction Training Managers to understand content requirements and deliver high-quality, polished learning solutions on schedule
Identify and implement opportunities to improve the efficiency of content development workflows and learning platform administration

Expert-level proficiency in WalkMe and Articulate Rise 360
Experience administering a Learning Management System—Docebo experience is highly desirable; experience with another LMS is acceptable
Strong knowledge of SCORM standards and e-learning best practices
Excellent project management and organizational skills, with the ability to manage multiple content builds simultaneously
A detail-oriented mindset and commitment to delivering polished learning solutions
Comfort working independently and asynchronously
A flexible schedule that allows for a minimum of 2 hours of overlap with U.S. Eastern Time (ET) business hours

Abstraction Training Developer – Part-Time Contractor

Key skills