Community Manager – Contract

Role Overview

• Own the Duolingo tone in the comments section and community manage social posts on our global Duolingo channels
• Work alongside our social team to create viral community management moments in our own comment section and on our channels
• Inspire UGC moments through community content on our channels
• Embody 'learners first' by cultivating relationships with our most passionate community members and empowering them to become brand ambassadors
• Work closely with the merch team to surprise and delight our most engaged fans
• Evolve our short-form video community strategy through experiments and iterate on the ones that work
• Track metrics alongside our Analytics team related to community engagement, sentiment, and growth, and provide regular reports and insights to inform content strategy and vision.

Requirements

• 2-3 years social media experience at major brand or organization
• Solid interpersonal skills and passion for engaging with our social media communities
• Are east coast based

Benefits

• Equal Employment Opportunity employer