Support of existing Linux based systems and applications.
Infrastructure support and identity integrations with various technologies and services.
Ensuring collaboration and cross-training across multiple software platforms.
Managing and prioritizing development projects to align with organizational goals.
Implementing best practices for software development and maintenance.
Reporting on project progress and team performance to senior leadership.
Supporting the analysis, design, development, and documentation of University-wide information system requirements for platforms such as Georgetown 360 (Salesforce CRM).
Providing technical support for the design, implementation, and maintenance of CRM solutions and integrations between both University and external systems.
Designing and developing scalable MuleSoft integrations using Anypoint Platform components (Design Center, Anypoint Studio, API Manager) to connect Salesforce and other enterprise systems (e.g., Workday, Banner).

Bachelor’s degree in Computer Science or a related field.
2-4 years of hands-on experience in enterprise systems design, CRM development, and application integration—preferably in higher education.
Experience in Salesforce CRM.
MuleSoft Front-end Development (Salesforce Aura/LWC, HTML, CSS).
Scripting and automation (Python, Java, JavaScript, shell scripting).
Database design and querying (Oracle, SQL Server).
Source control systems (CVS, SVN. Git).
Web and middleware technologies (Apache, RESTful APIs, SOAP APIs, enterprise app servers).
IAM platforms and Single Sign-On solutions (LDAP, Shibboleth, Kerberos).
Experience with enterprise identity solutions.

CRM and Integration Developer

Key skills