Technical Product Owner

Role Overview

• Work with the Technical Product Manager to define a clear product vision aligned with the strategic goals of the Technical Platform.
• Translate customer and stakeholder needs into a compelling product roadmap that delivers measurable outcomes.
• Engage with business stakeholders, customers, and technical teams to understand requirements and priorities.
• Act as the primary point of contact for the product/service within designated initiatives, facilitating clear communication between all parties.
• Contribute to the creation, refinement, and prioritization of the product backlog to ensure alignment with both business and technical objectives.
• Define clear, actionable user stories and acceptance criteria to guide the development team.
• Be a key contributor to the prioritization of incidents and other maintenance/health activities.
• Work closely with tech leads and development teams to ensure timely delivery of high-quality solutions.
• Monitor and measure product performance, making data-driven decisions to optimize value.
• Work closely with Partners and 3rd Parties in the secure integration and onboarding of APIs and technical services.
• Incorporate customer feedback into product improvements and innovation.
• Advocate for the end-user experience in every decision, ensuring our products meet customer needs and expectations.
• Collaborate with other teams and change initiatives to identify synergies and dependencies.
• Promote a culture of continuous improvement within the team and across Hiscox UK.

Requirements

• Proven experience as a Product Owner, Product Manager, or similar role, ideally within insurance, financial services, or a comparable industry.
• Strong understanding of scaled agile models and their application in a business context.
• Exceptional communication and stakeholder management skills, with the ability to influence at all levels.
• Experience in B2B integration in secure regulated models with an emphasis on scalability, usability and maintainability.
• Strong analytical and problem-solving abilities, with a focus on delivering customer and business value.
• Proven experience of eliciting, documenting, and delivering high quality systems analysis artifacts to clearly articulate how the technology should work.
• Experience of translating business requirements into technical design, supported by development teams.
• Experience of system integration product changes in an analyst role.
• Experience of front end / back-end testing to support development.
• The ability to combine influencing, persuasion and consultancy skills with qualities that will encourage stakeholders to positively respond to questions, inquiries, and requests to meet deadlines.
• Be highly results driven, with the energy and determination to succeed in a fast-paced environment where the speed of response is critical to success.
• Confidence to organize and facilitate collaborative sessions, digging deeper on work when needed and actively seeking feedback.
• Understand the E2E Delivery & Release lifecycle and way of working and how it differs across applications.
• Experience working with third party software houses and/or technology providers and having a strong level of commercial awareness.
• Experience creating or updating API specifications (REST and SOAP).
• Use of online collaboration tools, Atlassian suite (JIRA/confluence), and advanced excel skills.

Tech Stack

• SOAP

Benefits

• Competitive salary
• Flexible working hours
• Health insurance
• Professional development opportunities
• Work-life balance programs