Answering phone calls and responding to inquiries from patients/residents, outlying facilities or providers about healthcare programs and services or request of transferring patients into a facility.
Depending on the department, may provide support to RN or physician staff or receiving and dispatching correspondence for designated unit.
Assisting with administrative tasks, such as ordering supplies and scheduling.
Collaborating to create and maintain a clean environment within healthcare facilities.
Depending on department, direct patient contact will vary. Primary duties will vary by department.
Requirements
High school diploma or equivalent preferred.
At least one year experience in a healthcare setting and knowledge of medical terminology preferred.
May require Basic Life Support (BLS) certification dependent upon department.