Define and operationalize the global value stream technology strategy, aligning short
and long-term goals with business outcomes
Own end-to-end delivery of the Marsh Risk value stream technology portfolio, including roadmap, funding alignment, scope, sequencing, and execution outcomes
Support adoption of AI-led agile delivery at scale, ensuring strong governance, predictable delivery, and measurable business value
Lead multiple high-significance programs and product increments, managing resources, dependencies, and delivery schedules
Act as a trusted advisor to business and operations leaders, proposing innovative technology solutions and re-imagining business processes leveraging automation, data, and AI
Build and lead diverse, high-performing global teams, fostering a culture of accountability, continuous improvement, and engineering excellence

Senior technology leadership experience managing large, multi-team portfolios/programs in complex, global environments
Deep insurance/broker domain expertise with strong understanding of brokerage value streams (Client, Placement, Policy Servicing, Fiduciary, Claims)
Proven track record of delivery using product-oriented operating models and agile methodologies
Strong vendor and partner management skills, including governance, delivery oversight, and commercial management

Senior IT Director – Global Value Streams

Key skills