Manager, Platform Engineering

Role Overview

• Leads the delivery of net-new infrastructure capabilities, major upgrades, and automation across cloud, virtualization, network, and storage platforms.
• Establishes and operates a dedicated platform engineering function that delivers reliable, scalable, and secure infrastructure while reducing manual effort and operational toil through automation and Infrastructure as Code (IaC).
• Serves as a champion for modern platform practices, enabling service teams to operate efficiently while positioning Infrastructure Engineering as a strategic partner to the business.
• Assists with capacity planning, prioritization, and resource allocation across delivery and automation workstreams.
• Builds cross-functional capability and cross-training to ensure resilience and continuity of delivery.
• Contributes to strategic planning and roadmap development for infrastructure platforms and capabilities.
• Defines and enforces clear boundaries between Platform Engineering (Tier 3, delivery, automation) and services teams (Tier 1/2 operations) and ensures effective escalation paths and collaboration with service teams.
• Drives adoption of Infrastructure as Code (IaC), automation frameworks, and reusable modules to reduce manual effort and hand-offs.
• Ensures infrastructure changes and additions follow defined quality, change management, and security processes prior to production release.
• Establishes and leads the Platform Engineering team responsible for Tier 3 engineering remediation, net-new builds, major upgrades, and infrastructure modernization.

Requirements

• Bachelor’s degree in computer science, management information systems, engineering, business, or a related field.
• In lieu of degree, five (5) years of progressive technical and leadership experience in infrastructure engineering, platform delivery, and automation may be considered.
• Minimum seven (7) years of infrastructure engineering experience across cloud, virtualization, network, and/or storage platforms required.
• Minimum three (3) years of experience leading platform, automation, or infrastructure modernization initiatives required.
• Minimum two (2) years of people leadership experience, including managing senior technical staff and cross-functional teams required.
• Demonstrated experience delivering Infrastructure as Code (IaC), automation pipelines, or standardized build patterns required.
• Experience in healthcare, insurance, or other regulated industries preferred.
• Working knowledge of Information Technology Infrastructure Library (ITIL) v4 or later framework required.

Tech Stack

• Cloud

Benefits

• Tuition reimbursement.
• Club Blue, a free, onsite gym to encourage exercise.
• Green Leaf Grill and Green Leaf Grill Express, onsite restaurants in Little Rock that promote healthy eating.
• Incentives for wellness education and exercise