Oversee KeyBank’s compliance with applicable state and federal banking laws, regulations, and supervisory expectations related to technology, digital platforms, and emerging innovations.
Provide second-line oversight of technology initiatives to ensure compliance with federal and state banking regulations.
Monitor and interpret regulatory developments affecting technology, digital banking, automation, AI/ML, and distributed ledger/crypto-adjacent activities.
Lead the strategy and ongoing maturity of KeyBank’s technology compliance program.
Build, mentor, and develop a high-performing technology compliance team; establish scalable processes, documentation standards, and reporting mechanisms.
Identify, evaluate, and escalate technology-related compliance risks in accordance with enterprise policies.

Bachelor’s degree or equivalent experience in business, risk management, law, technology, or related fields.
Minimum 8 years of experience in compliance, operational risk, technology risk, or related functions within a regulated financial institution.
Strong working knowledge of federal and state banking regulations, including OCC, FRB, FDIC, CFPB, FFIEC guidance, UDAAP, and regulatory expectations for technology and model risk.
Proven expertise overseeing technology governance, digital banking compliance, AI/ML or emerging technology risk, or similar areas.
Demonstrated experience providing credible challenge, writing regulatory-quality documentation, and interacting with examiners or internal audit teams.
People leadership experience, with ability to build and develop high-performing teams.
Strong emotional intelligence, collaborative approach, and ability to influence cross-functional teams.
Self-starter with a growth mindset, proactive problem-solving skills, and comfort working in fast-moving environments.

Employee workspaces that prioritize in-office presence with flexible options for mobile work

Senior Manager, Technology Compliance

Key skills