Global Service Desk Analyst – JML
Pune, Maharashtra, India
Full Time
2 hours ago
No H1B
Key skills
Communication
About this role
Role Overview
- Provide technical support to clients
- Troubleshoot and resolve IT issues
- Collaborate with teams to implement solutions
- Maintain documentation for support activities
Requirements
- 5+ years of experience in IT support
- Excellent problem-solving skills
- Knowledge of ITIL framework
- Experience with ticketing systems
- Strong communication skills
- Ability to work in fast-paced environments
Benefits
- Health insurance
- 401(k) matching
- Flexible work hours
- Paid time off
- Professional development opportunities