Sales Administrative Assistant – 6-month Contract

Role Overview

• Provide information and administrative support to the Sales department
• Resolve policyholder issues
• Improve the department's customer service efficiency
• Assist in managing brokers and representatives
• Handle daily correspondence
• Request reports on behalf of brokers
• Initiate communications and ensure necessary follow-ups
• Enter, audit and update policy information
• Respond to administrative requests
• Respond to incoming phone calls and emails
• Make outbound phone calls or send emails

Requirements

• High school diploma
• Minimum of one year of experience in the insurance industry or a related field is an asset
• Excellent time management, project management and organizational skills
• Telemarketing experience is an asset
• Intermediate knowledge of Microsoft Office applications
• Initiative and self-motivation are essential

Benefits

• Competitive compensation structure
• Work-from-home and hybrid work options
• 6-month contract position with opportunities for career advancement
• Health and wellness programs
• Social activities