About this role

Acts as a brand representative reflective of the company values
Initiates conversation, shares advice and product knowledge to interact with the customer in a personalized way
Utilizes technology to be well-informed on company priorities and promotions in-store and online; delivers a seamless, omni channel shopping experience through utilization of the tools available to service the customer (i.e. MPOS, POS, In-Store & Curbside Pick Up)
Collaborates with peers and leadership, sharing ideas and jumping in to support the needs of the team
Maintains Urban Outfitters’ visual and operational standards while keeping the focus on the customer
Supports the shipment process to gain awareness of product including what’s new and what’s already on the floor; contributes to completion of omni order fulfillment processes
Adheres to store’s safety standards, inventory accuracy, reduction of product loss, and upholds all company policy and procedures to support the profitability of the store

Passion for UO brand
Experience in customer service
Experience being a team player
Ability to work flexible hours to meet the needs of the store including nights, weekends, and holidays

Sales Associate

Key skills