Lead Product Designer

Role Overview

• Own end-to-end product design for key areas of the Zip Security platform, from discovery through execution.
• Translate complex security and IT workflows into intuitive, scalable user experiences.
• Partner closely with Product and Engineering to shape solutions, priorities, and product direction.
• Use research, data, and customer insights to inform design decisions and advocate for strong user outcomes.
• Maintain a high bar for design quality across UX, interaction design, and visual execution.
• Contribute to design systems, patterns, and standards as the product scales.
• Mentor other designers through feedback, collaboration, and design critiques.

Requirements

• You have 6+ years of product design experience with a portfolio showing strong product thinking and end-to-end ownership.
• You’ve worked on complex products, ideally in B2B or enterprise environments.
• You’re comfortable navigating ambiguity and turning fuzzy problems into clear solutions.
• You balance thoughtful UX with strong execution and attention to detail.
• You communicate clearly and collaborate well with cross-functional partners.
• Bonus: Experience with security, IT, or highly technical products.

Benefits

• We want our employees learn, grow, and have career satisfaction
• We want to create a successful company – but not at the cost of culture. At Zip, we value each other, and want to create a culture where our people are not only “working in a fast-paced, challenging, environment” but are also (and more importantly) happy, learning, and able to contribute. We value succeeding as a collective.
• We are a high autonomy, high trust organization that prioritizes thoughtful communication
• No one likes being micromanaged. At Zip, we value autonomy and trust our employees to get the job done. We add communication here to emphasize that high autonomy and high trust doesn’t mean no support. At Zip supporting our employees and creating a great culture is a top priority. Thoughtful communication in tandem with high ownership is key to not just building a successful culture, but also external collaboration with customers and internal teams.
• We value transparency, equity, and empathy.
• Honest, empathetic feedback is kind. It gives your co-workers the opportunity to grow and become the best versions of themselves. At Zip, we value frequent, well-structured, fair feedback – feedback that directly relates activities to outcomes, and allows us all to move forward together, better.
• We want to move fast, be flexible, but not break things:
• We’re a start-up: we need to move fast, and be able to pivot at a moment’s notice. But we don’t want to break things, and want to balance being fast with being thoughtful and intentional about how we build our software.
• We value balance
• Whether it’s work/life balance or moving fast/building right balance, understanding the tradeoffs in a start-up and making sure to strike the right balance is necessary. We continuously evaluate our decisions in a data-driven way, and aim to make sure we’re always getting better.
• We assume best intentions
• We're a team working together to make enterprise cybersecurity easy. We'll face hard problems together, and assuming best intentions of coworkers is of utmost importance to building a great culture.