About this role
Role Overview
- Develop case-specific solutions for issues that cannot be resolved at 1st-level (service technicians)
- Support service personnel in troubleshooting GE wind turbines
- Initiate corrective actions to resolve faults
- Regular deployments (throughout Germany) to wind turbines for condition assessments prior to contract takeover
- Regular hands-on support of our service teams on and at the turbines with a "hands-on" mentality
- Handle customer inquiries
- Further develop processes, e.g. by creating and optimizing technical work instructions, maintenance protocols, etc.
- Optimize defect-reporting forms to improve quotation and order preparation by service personnel
Requirements
- Completed vocational training in an electrical, mechanical or technical field
- Several years of experience troubleshooting GE wind turbines
- Willingness to work at heights
- Good German and English skills, both written and spoken
- Valid driver's license (Class B or BE)
- Strong reliability, initiative, flexibility and a willingness to help are among your personal strengths
Benefits
- Vacation: Take time to recharge — you are entitled to 30 days of vacation.
- Workation: Want to combine travel and work? You can work from another EU country for up to 4 weeks per year.
- Flexible working: Office or home office? Depending on the role, you decide together with us what works best.
- Company pension scheme: We help you plan for tomorrow today — with contributions to your retirement savings.
- Childcare subsidy: Your family matters to us — we contribute to childcare costs.
- JobRad (company bike): Sustainable mobility — use your company bike privately and reduce your environmental footprint.
- Training budget: Whether technical or personal development — we support your growth with a generous budget.
- Language courses: Improve your business English or learn a new language — flexible and practical.
- Fitness benefits: Stay fit with our WellHub partnership — access to numerous gyms and online offerings.
- Health management: We focus on prevention — company health management and accident insurance for all employees.
- Team events: Whether summer parties, team workshops or small after-work events — we celebrate successes together.
- Performance bonus: As recognition for your contribution, you receive an annual bonus.
- Participation opportunity: Become part of the energy transition and benefit from sustainable investments in wind power.