You develop case-by-case solutions that cannot be resolved at the 1st level (service technicians)
You assist service staff with fault diagnosis on Vestas wind turbines
You initiate remedial actions to resolve faults
You are responsible for customer inquiries
You are responsible for the further development of processes, e.g., creating and optimizing technical work instructions, maintenance protocols, and other documentation
You optimize defect-reporting forms used by service staff for quotation and order preparation
Requirements
You have completed training in an electrical, mechanical, or related technical field
You have several years of experience troubleshooting Vestas wind turbines
You enjoy working at heights
You are proficient in German and English, both written and spoken
You hold a valid driving licence (category B or BE)
Your strengths include reliability, independence, flexibility, and helpfulness
Benefits
Vacation: Take time to recharge – you have 30 days of vacation per year
Workation: Want to combine travel and work? You can work from within the EU for up to 4 weeks per year
Flexible working: Office or remote? Depending on the role, you will decide with us what works best
Company pension plan: We help you plan for tomorrow today – with employer contributions to your pension scheme
Daycare subsidy: Your family matters to us – we contribute to childcare costs
Company bike (JobRad): Sustainable mobility – use your company bike privately and in an eco-friendly way
Training budget: Whether technical or personal – we support your development with a generous budget
Language courses: Improve your business English or learn a new language – flexible and practical
Fitness benefits: Stay fit with our Hansefit partnership – access to numerous gyms and online offerings
Health management: We focus on prevention – company health management and accident insurance for everyone
Team events: From summer parties and team workshops to after-work events – we celebrate successes together
Performance bonus: As recognition for your contribution, you receive an annual bonus
Participation opportunities: Become part of the energy transition and benefit from sustainable investments in wind power