About this role
Role Overview
- You develop case-by-case solutions that cannot be resolved at the 1st level (service technicians)
- You assist service staff with fault diagnosis on Vestas wind turbines
- You initiate remedial actions to resolve faults
- You are responsible for customer inquiries
- You are responsible for the further development of processes, e.g., creating and optimizing technical work instructions, maintenance protocols, and other documentation
- You optimize defect-reporting forms used by service staff for quotation and order preparation
Requirements
- You have completed training in an electrical, mechanical, or related technical field
- You have several years of experience troubleshooting Vestas wind turbines
- You enjoy working at heights
- You are proficient in German and English, both written and spoken
- You hold a valid driving licence (category B or BE)
- Your strengths include reliability, independence, flexibility, and helpfulness
Benefits
- Vacation: Take time to recharge – you have 30 days of vacation per year
- Workation: Want to combine travel and work? You can work from within the EU for up to 4 weeks per year
- Flexible working: Office or remote? Depending on the role, you will decide with us what works best
- Company pension plan: We help you plan for tomorrow today – with employer contributions to your pension scheme
- Daycare subsidy: Your family matters to us – we contribute to childcare costs
- Company bike (JobRad): Sustainable mobility – use your company bike privately and in an eco-friendly way
- Training budget: Whether technical or personal – we support your development with a generous budget
- Language courses: Improve your business English or learn a new language – flexible and practical
- Fitness benefits: Stay fit with our Hansefit partnership – access to numerous gyms and online offerings
- Health management: We focus on prevention – company health management and accident insurance for everyone
- Team events: From summer parties and team workshops to after-work events – we celebrate successes together
- Performance bonus: As recognition for your contribution, you receive an annual bonus
- Participation opportunities: Become part of the energy transition and benefit from sustainable investments in wind power