Own day-to-day IT operations across the company, including software updates, user accounts access, and employee onboarding and offboarding.
Install, configure, and maintain hardware, software, systems, networks, printers, and scanners for both in-office and remote employees.
Configure, secure, and maintain macOS, Windows, and Linux environments.
Monitor, maintain, and improve IT systems and networks to ensure performance, reliability, and security.
Serve as the primary IT point of contact for employees, providing guidance and best practices.
Execute and maintain IT and security controls to support compliance with data privacy regulations, including HIPAA, PIPEDA, and GDPR.
Own day-to-day management of the security and privacy compliance automation platform (Sprinto), including evidence collection, control monitoring, and audit readiness.
Partner closely with an external compliance consultant to implement and maintain security and compliance frameworks.
Translate security policies and frameworks into clear, practical, and enforceable IT processes.
Deliver IT and security policy training to employees (in person and remote).

At least 3 years of experience in a similar role.
Previous experience as the first or sole IT hire in a growing company.
College/University degree in Computer Science, Information Systems, or a related field.
Experience with executing IT policies and managing implementation projects.
Hands-on experience executing and maintaining IT security and compliance controls with or alongside compliance frameworks and external auditors/consultants.
Proven experience managing employee onboarding and offboarding, including device provisioning, access management and configuring and maintaining macOS, Windows, and Linux environments.
Solid understanding of networking fundamentals and IT infrastructure best practices.
Experience installing, configuring, and troubleshooting hardware and software for both in-office and remote teams.
Able to work independently, multitasking and efficiently to meet deadlines.
Self-motivated, detail-oriented, and organized.
Excellent people skills and time management skills.

IT Specialist

Key skills