Support the organization’s IT infrastructure by assisting with system maintenance, troubleshooting, user support, and routine administrative tasks.
Assist with basic server administration tasks such as updates, user account creation, and monitoring.
Provide Tier 1/2 technical support for hardware, software, and system access issues.
Monitor network status and escalate connectivity issues when needed.
Support management of Microsoft 365 accounts, licensing, and applications.
Perform routine backup monitoring and basic restoration tasks.
Collaborate with senior administrators to learn best practices and expand technical skills.

Associate’s or Bachelor’s degree in IT, Computer Science, or related field or equivalent hands on experience.
Foundational understanding of Windows operating systems, Active Directory concepts, and basic networking (TCP/IP, DHCP, DNS).
Strong troubleshooting and customer service skills.
Ability to learn quickly and work in a team environment.
Experience with Microsoft 365 administration (Preferred).
Exposure to virtualization (HyperV) (Preferred).
Strong scripting knowledge (PowerShell) (Preferred).

Systems Administrator

Key skills