Lead Business Analyst

Role Overview

• Conduct requirements elicitation workshops and present findings to stakeholders.
• Develop necessary requirements for the project in Azure Dev Ops, aligned with the standard document artifacts as supporting documents.
• Develop essential documentation for the project, such as user stories, data field specifications, and prototypes in alignment with the project’s User Interface – User Experience (UIUX) requirements.
• Document process handshakes and scenarios involving MAS and Boardlib with downstream systems are thoroughly documented and translated into clear integration requirements.
• Work with the product owner to refine and prioritize the product backlog, ensuring it reflects the most valuable work for the team.
• Actively engage with stakeholders, including product owners, developers, and end-users, to understand their needs and ensure alignment throughout the project lifecycle.
• Define business processes in consultation with business users.
• Design and present potential solutions to stakeholders.
• Collaborate with ITD colleagues working on integrating systems to conceptualize solutions from business requirements needed.
• Ensure clear and consistent communication between stakeholders, clients, and the development teams.
• Coordinate with the testing team and provide support to users during Usability Testing and User Acceptance Testing.
• Monitor and assist in resolving bugs and issues as they arise.
• Help define acceptance criteria for user stories and ensure the delivered product meets those criteria.

Requirements

• Bachelor’s degree in information technology, Information Management, Business Management, Accounting, or any related course.
• At least 10 years of solid experience in business analysis and 5 years in a lead business analysis role.
• 5 years of experience in banking, accounting, financial services sector.
• 7 years of experience in designing and documenting business processes.
• 5 years of experience in quality assurance and testing IT applications.
• Good exposure in account/sales management, government procurement process, and contract lifecycle management or equivalent.
• Must be conversant with project management lifecycle and systems development cycle.
• Knowledge in Agile and Waterfall Methodology.
• Knowledgeable in using Azure Dev Ops on managing iterations and building user stories and relevant supporting documents.
• Knowledgeable in Microsoft Technology Stack such as SharePoint, Power Platform, Teams, Dynamics 365, and Power BI.
• Relevant experience in ITIL Best Practices.
• Proven vendor management skills and experience.
• Strong stakeholder communication and management skills.
• Must have excellent written and spoken communication skills in English.

Tech Stack

• Azure

Benefits

• Personal Development and Travel Opportunities outside the Philippines.
• Baby Basket – to welcome your newborn to the ERNI family.
• Fruit Basket – boost of vitamins during hospitalization.
• Free snacks and coffee in the office.
• Free Training with Certifications: Grow with us through technical and non-technical training.
• Challenging Projects: ERNI is dedicated to developing high-quality software in complex technical environments such as MedTech, Industry, Finance, and Transportation.
• Employee Welfare: You will be guided by a group of people who will guide and support you to have the right tools and mindset.
• Promotions & Recognition: From the very first day, we offer you a way to learn and develop yourself in our company.
• Communication: You will find transparency, honesty, and open communication in our working culture.