Own our relationships with external technology and SaaS partners end‑to‑end.
Ensure every partnership delivers maximum performance, value, and minimal risk.
Support teams with pricing and service negotiations.
Manage complex in‑life contract management, SLA oversight, and renewals.
Design and build a strong vendor performance process that includes measurement against SLAs and KPIs.
Identify and address financial, compliance or security risks to maintain a resilient, scalable global supply chain.
Review spend and market trends to spot savings opportunities, consolidate vendors, or source alternatives.
Manage onboarding, ongoing performance, renewals and off-boarding.
Partner closely with Risk, Finance, Legal and functional teams to align vendor strategies with operational, regulatory and data‑privacy needs across new territories.

Proven supplier management experience in SaaS, tech, or B2B services.
Strong analytical skills to assess vendor performance, market trends and financials to drive cost and quality improvements.
Exceptional stakeholder management skills having worked across Finance, Legal, InfoSec and wider teams previously.
Solid understanding of risk, due‑diligence and compliance frameworks (privacy, security, regulatory).
A track record of negotiating commercial contracts, SLAs and renewals.
Experience managing multi‑territory suppliers or supporting international expansion.

25 days’ holiday + bank holidays
Option to buy or sell 5 extra annual leave days per year
Vitality Health Insurance, including private healthcare, virtual GP access, mental‑health support and wellbeing perks (50% off gym memberships -Virgin Active, Nuffield, PureGym)
Pension with 5% matched contribution
Regular team‑wide and company‑wide events
2 volunteering days per year to give back
Remote‑first working environment with offices in London and Nottingham

Supplier Manager – Tech, SaaS

Key skills