Team leadership: Line manage, mentor and grow a team of platform engineers and SREs. Build a high‑performing, psychologically safe culture that values learning, accountability and continuous improvement.
Technical strategy & delivery: Define and execute the platform roadmap including compute, networking, storage, CI/CD and Kubernetes‑based services. Balance technical debt, reliability work and new feature delivery.
Reliability & SLAs: Own SLIs/SLOs for platform services, drive reliability programmes, and ensure teams meet agreed availability and performance targets.
Observability & incident management: Champion end‑to‑end observability (metrics, tracing, logging), lead major incident responses, and run blameless post‑incident reviews with actionable RCA and follow‑through.
Automation & infrastructure as code: Promote automation-first approaches for provisioning, deployments and runbook automation using IaC and CI/CD best practice.
Security & compliance: Work closely with InfoSec to embed secure configurations, secrets management and compliance controls into the platform lifecycle.

Proven engineering management experience: 3 years + leading platform, SRE or infrastructure teams in a cloud‑native environment (typically 3+ years in management plus strong hands‑on experience)
Strong SRE/DevOps background: Hands‑on experience operating cloud services at scale with a solid understanding of SLIs/SLOs, error budgets and incident lifecycle.
Public cloud expertise: Deep experience with AWS services (compute, networking, storage and managed services) and cloud operational patterns.
Infrastructure as Code: Practical experience with Terraform, CloudFormation or equivalent.
Containerisation & orchestration: Strong knowledge of Kubernetes, Helm and related ecosystem tools.
Observability tooling: Experience implementing and operating metrics, tracing and logging stacks such as Prometheus, Grafana, ELK/OpenSearch or Jaeger.
CI/CD & automation: Familiarity with pipeline tooling (GitHub Actions, GitLab CI, Jenkins) and automation frameworks to enable reliable delivery.
Programming & scripting: Comfortable writing and reviewing code or scripts (Python, Go, Bash) to automate tasks and build platform tooling.

25 days’ holiday + bank holidays
Option to buy or sell 5 extra annual leave days per year
Vitality Health Insurance, including private healthcare, virtual GP access and mental‑health support
Pension with 5% matched contribution
Regular team‑wide and company‑wide events
2 volunteering days per year
Remote‑first working environment with offices in London and Nottingham

Software Engineering Manager – Platform

Key skills