Serve as a senior technical resource for Salesforce, including data migrations, data quality, system integrations, third-party applications, AppExchange products, and custom code.
Design and develop scalable solutions in Visualforce, Apex, Lightning Web Components, Cascading Style Sheets (CSS), HTML, Java, and other technologies to support business requirements and drive key organizational decisions.
Act as a subject matter expert, promoting best practices for integration, application development, deployment, unit/system testing, and iterative refinement across multiple projects.
Seek out and implement ways to maximize Salesforce capabilities to improve processes, productivity, and automation, supporting organizational growth at scale.
Adhere to a robust change management and release process for developing and implementing new applications, enhancements, and updates to existing applications/code.
Provide operational support for Salesforce, proactively identifying root causes and providing long-term solutions while resolving escalated issues and tickets.
Ensure data integrity, quality, and consistency across Salesforce and integrated systems, including proactive identification and resolution of data issues.
Participate in multiple concurrent Salesforce projects, balancing priorities, deadlines, and business needs.
Ensure all code and configurations are documented, compliant with organizational standards, and aligned with Salesforce development best practices.
Requirements
Bachelor's/master’s degree in computer science, information systems, software engineering, or related field
Retail Energy Industry Experience and Salesforce Certifications (Developer/Architecture) is a major plus
Seven plus years of experience designing, developing, and implementing Salesforce solutions, including Sales and Service Cloud, Communities/Portals, and custom applications.
Five plus years of experience with Apex, Lightning Web Components, Visualforce, and other web technologies (HTML, CSS, Java, .NET).
Five plus years of experience in Salesforce integrations, data migrations, and data quality management using tools such as Data Loader or similar ETL solutions.
Five plus years of experience working with Agile and DevOps methodologies
Proficient in developing and configuring Salesforce features, including custom objects, workflows, approval processes, page layouts, security settings, and validation rules.
Strong technical foundation with advanced skills in Apex, Lightning Web Components, Visualforce, and programming languages (Java, .NET, HTML, CSS), as well as expertise in relational databases, SQL, and system analysis/design methods.
Excellent written and verbal communication skills, with the ability to translate complex technical concepts for non-technical stakeholders and build relationships across organizational levels.
Strong documentation abilities and effective knowledge-sharing skills.
Demonstrated ability to implement technology-enabled business solutions in collaboration with cross-functional teams.
Strong problem-solving and troubleshooting skills with the ability to recommend and implement effective solutions.
Demonstrated ability to manage multiple projects of varying complexity, adapt to shifting priorities, and meet deadlines.
Self-motivated, detail-oriented, and effective in a project-based environment.