Operate and maintain IQM quantum computers across cloud, customer, and internal R&D environments, ensuring high availability and stable performance
Plan and execute calibration and service activities aligned with customer and user needs
Analyze system performance, identify deviations, and troubleshoot hardware and software issues affecting system behavior and stability
Contribute to L2 incident resolution and technical support for customer systems
Perform testing, debugging and calibration during customer system deliveries and commissioning
Act as a key interface between production systems and R&D, providing structured technical feedback to improve performance, usability, and reliability
Develop and refine service documentation, procedures, and laboratory best practices
Requirements
Master's degree in quantum physics, experimental physics, engineering, or a closely related field
A PhD is considered an advantage
Experience working with complex experimental or high-tech systems such as superconducting circuits, cryogenic setups, RF systems, or similar advanced hardware environments
Strong understanding of quantum computer architecture and calibration, as well as system level performance dependencies
Experience troubleshooting hardware and software integration issues in research or production environments
Ability to analyze experimental data and identify root causes of performance deviations
Proficiency in Python or a similar programming language
Experience documenting procedures, experiments, and technical findings in a structured way
Ability to take ownership of tasks, manage multiple priorities, and collaborate effectively across R&D, engineering, and customer facing teams
Commitment to reliability, safety, and continuous improvement
Excellent communication skills in English, with the ability to explain complex technical topics to both technical and non-technical audiences
Tech Stack
Cloud
Python
Benefits
A rare opportunity to shape the future of quantum computing
Collaboration with world-class research and technology teams
Growth and impact in a dynamic, international environment
A culture that values innovation, openness, and purpose