Assist Field Service Engineers in responding to customer support requests
Observe and practice diagnosing mechanical, hydraulic, and electrical issues in corrugating and box-making machines
Support disassembly, inspection, and repair processes under supervision
Train alongside experienced technicians to interpret prints, specifications, manuals, and work orders
Participate in the setup and installation of new equipment, including coordination with riggers and millwrights
Learn to install electrical and hydraulic connections, perform leveling and alignment checks, and verify machine operation
Shadow technicians during operator training sessions to understand machine functionality and maintenance procedures; assist with supervised training activities
Assist in documenting service activities, including photos and detailed descriptions of work performed
Report equipment issues, material needs, or safety concerns to supervising technicians or management
Engage in structured learning activities, including technical training modules and performance evaluations
Support operations as needed to maintain workflow and meet schedules and quality standards
Arrange travel for assigned customer site visits, including flight, lodging, and rental car reservations, in accordance with company policy
Prepare and submit documentation for invoicing and expenses per established procedures

High school diploma or equivalent required
Minimum of one (1) year of electrical experience including as an Electrician Apprentice, Journeyman Helper, or similar role
Strong ability to read and interpret electrical schematics, wiring diagrams, and technical manuals
Basic understanding of mechanical systems, hydraulics, and industrial equipment
Ability to use standard electrical testing tools (multimeter, clamp meter, etc.)
Electrical Certificate or Electrical Apprenticeship completion required (or in progress with documented hours)
High-Voltage electrical experience (480V and above) highly preferred

Electrical Field Service Engineer, Apprentice

About this role