About this role

Onboard new customers by connecting data sources and building initial data models
Stand-up dashboards and reporting frameworks
Ensure customers are successfully using and trusting the platform
Write and maintain clean SQL models within the platform’s data layer
Build dashboards and reports that customers actively use
Respond to customer questions via Slack and calls
Troubleshoot issues, investigate discrepancies, and resolve data-related concerns
Surface recurring issues, limitations, and opportunities to the product and engineering teams

3–6 years of experience in analytics, business intelligence, data roles, or technical customer-facing positions
Strong SQL proficiency, including the ability to write and debug queries independently
Comfort working directly with customers in Slack and live calls
Strong organizational skills and persistence in gathering requirements and clarifying vague requests
Analytical thinking and problem-solving mindset
Interest in AI-native products and how AI transforms data interaction
Adaptability and resourcefulness in evolving product environments

Data Solutions Analyst

Key skills