Set the technical direction for the squad and act as a force multiplier for the team
Unblock delivery by solving complex technical challenges, setting clear architectural direction, and coaching engineers to ship high-quality work confidently
Stay close to the codebase where needed, but focus on enabling the squad to move fast and build sustainably
Take accountability for squad outcomes, stepping in early when delivery, quality, or technical risks emerge
Partner with PMs to lead development, set squad-level standards, define architectural patterns, and guide priorities
Advocate for user needs in technical decisions, working closely with Product and Design to deliver meaningful real-world value
Enable engineers to deliver effectively by unblocking progress, reducing complexity, and coaching strong technical decision-making
Lead technical planning by breaking down problems, surfacing risks early, and making clear trade-offs
Own end-to-end quality and reliability across the squad, including testing strategy, monitoring, releases, and incident response
Drive scalable system design, ensuring new services and features align with platform direction
Guide technical scoping and estimation, surfacing dependencies and constraints early
Use delivery, quality, and usage metrics to identify bottlenecks and continuously improve performance
Line-manage and mentor 3–5 engineers, supporting growth through feedback, coaching, and clear expectations
Requirements
Has hands-on tech lead experience, combining technical leadership with people management
Has led product-led squads, working closely with PMs and designers to ship impactful features
Has strong full-stack experience with React, Node, MongoDB and TypeScript
Has experience building or leading data-driven systems, including analytics, reporting, or insight platforms
Has practical exposure to AI or ML-enabled features in a production environment
Has a track record of driving impact in a scale-up or fast-growing product environment
Thrives in an environment that values user impact, ownership, and continuous learning
Cares deeply about solving meaningful problems for frontline care teams