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Legal Engineer – AI, DACH at BRYTER | JobVerse
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Legal Engineer – AI, DACH
BRYTER
Remote
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Legal Engineer – AI, DACH
Germany
Full Time
2 hours ago
H1B Sponsor
Apply Now
Key skills
AI
SaaS
Communication
Customer Success
About this role
Role Overview
Support legal teams across DACH as a Legal Engineer – AI
Drive sustainable adoption by combining hands-on customer support with scalable enablement and data-driven insights
Provide first-line technical support to self-serve customers
Develop and maintain Help Center content, documentation, and other scalable support formats
Track product usage and define adoption and ROI metrics
Diagnose, identify, and troubleshoot issues, escalating situations requiring urgent attention to Engineering teams if necessary
Requirements
Highly fluent (or native) German speaker
Highly fluent English speaker
3+ years of experience in a technical support or customer success role
Previous work in SaaS or AI
Strong communication skills to explain technical issues and resolutions to both engineering and non‑technical stakeholders
Previous experience creating customer-facing documentation or video tutorials
Proficiency with support tools such as Intercom or Zendesk
Comfortable working in a fast-paced, dynamic startup environment
Excellent written and verbal communication skills
Benefits
30 vacation days
pension
Work From Home Allowance
paid parental leave
Cutting-Edge Technology
opportunity to learn and grow
Apply Now
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